FAQ

HOW MUCH IS SHIPPING AND HOW IS MY ORDER SHIPPED?
Shipping will be a small charge of $8 in Canada, or FREE if cost before GST is over $50, unless the parcel is extremely oversized or overweight. If this occurs we will let you know what it will be before shipping and processing your payment. Shipping to the US will be a small charge of $8 CAN or FREE for any orders over $200 (before tax).

WHERE DOES THE CLOTHING COME FROM?
The clothing comes from various suppliers in order to offer you a wide selection of brand names at different price points. ​

HOW DO I FIND OUT ABOUT UPCOMING SALES AND PROMOTIONS?
We post all sales and promotions on our website, newsletter and on facebook. Sign-up for our newsletter via the form in the footer of our website and add us as a friend on facebook to get the latest updates.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?
Twisted Label orders must be paid in full at the time of ordering. Methods of payment include Visa and Mastercard.
Payment at the store includes the same as well as Cash and Debit.

WHERE ARE YOU LOCATED?
We would love to see you and your friends at our store which is located at Bay 3 5102 51 Avenue, Ponoka, AB.

WHEN CAN I SHOP AT THE TWISTED LABEL STORE? 
Our hours are 10:00 AM - 5:30 PM Monday - Saturday and closed Sundays and Holidays.

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