No one wants surprises, so please read our return policy :)
Please contact us as soon as possible at email@example.com for a return authorization number and instructions, if you are needing to return.
We accept returns under the following conditions:
🧡Immediate manufacturer defect upon receiving your item. You must notify us within 3 days of receiving your product regarding a manufacturers defect.
🧡Returns are now accepted if receive back within 30 days of the purchase date!!
If we receive your return and it is past that time period or against the return policy , your return will not be able to be processed or will be subject to a minimum 60% restocking fee (restocking fee eligible if it's within 45 days of the purchase ... it's at Twisted Label Boutique's discretion whether it is refused or restocking fee applies). Of course, this is for full priced items only.
🧡All Returns need to have a return authorization number (RA#) .Please shoot us a quick email if you need to request a return (firstname.lastname@example.org)
🧡 All tags must still be attached to items. Items must also, of course, be unworn, unwashed, have no pet hair, and must not smell of smoke. All footwear boxes must be wrapped or in a bag to protect the box.
🧡 Exchanges are available on regular priced items. Shipping costs will be added to all exchanges. "Free Shipping over $99" only applies to the original shipment, not any exchanges.
🧡All returning shipment charges are at customer’s expense
🧡No cash refunds. Exchange or Store Credit only on regular priced purchases.
🧡Sorry, but returns will not be processed on weekends. Only Monday to Friday (during business hours).
Final Sale Items ….
🧡Sale and Discounted items are final sale. No Exchange or Store Credit.
🧡All earrings , bralettes, bodysuits and intimates are Final Sale for hygienic reasons.
Please use the form below to contact us for a return authorization or email email@example.com , as we will be more than happy to help.