Once your order has been completed and paid for, it will be shipped.
It is your responsibility to inspect each item upon its arrival.
We are only able to accept returns under the following conditions:
1. Immediate manufacturer defect upon receiving your item.
2. You must notify us in writing within 3 days of receiving your product regarding a manufacturers defect. When contacting us please list your name, defective items, reason for return and your invoice number.
3. All tags must still be attached on any returns and still be in their original packaging. If your return qualifies we will send you return instructions via email. Any returns received by Twisted Label without a return authorization issued by Twisted Label will not be accepted. Upon receiving the item(s) we will issue you a store credit to be used at the store or on our website.
4. Store Credit or Exchange (In Store) only.
Please use the form below to contact us for a return authorization.