* Please reference order closure dates. If a PreOrder item is purchased past the "PreOrder Closed" date, then that item will be cancelled

* You will be contacted by email if your PreOrder ends up backordered or delayed more than a week (this rarely happens but there is always a small possibility). When we contact you, you can choose to cancel your PreOrder or wait for it to arrive. 

* You will be contacted by email once your PreOrder has arrived

* PreOrders are a final sale 

* If your order has a preorder item on it, then your entire order will be held until your preorder item arrives, at which time it will ship (as long as your order total is over $99 prior to gst)